Reliable and flexible ICT is essential to any business, particularly in a climate of fast-changing technology, changing customer expectations and digital disruption. NTT ICT removes the stress of buying infrastructure, including dealing with multiple vendors. We’ll consult with you to understand your business and needs, what the technology is going to be used for and the best way to deploy it – and then make it easy for you with a seamless full service from consulting to design to purchase, delivery and implementation and life-cycle management. Our experts support you with over 20 years experience of identifying and implementing the right technology so you can be assured of a solution that is fit for purpose and best in class.
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Using a single vendor for [maintenance, hardware and software supply], would minimise the time myself and other team members had to spend managing vendor relationships.
IT Officer, Hantec Markets (Australia)
With their network of global partnerships with vendors, NTT was able to fulfill our infrastructure requests and streamline numerous logistics processes easily.
CIO, Australia and New Zealand, Equifax Australia
NTT's expertise and depth of partner relationships in Asia, combined with a single-contract approach to managing infrastructure in all our markets, means that our existing Australian business model delivers the results we need in Vietnam.
Director of Technology, Royal Melbourne Institute of Technology
NTT ICT provides you with a customised and flexible experience so you get the technology you need, when and where you need it. Rather than a one-size-fits-all approach, you choose where to locate applications, the level of management you’ll provide and how or if you need to use the cloud. NTT ICT can provide equipment to multiple locations, warehouse stock until you’re ready for it, and backed by the financial strength of our global organisation, can offer flexible financial arrangements and models.
Learn more about the different services we offer in the tabs below.
We take a consultative approach to understand what you need for your business to assure a solution that is fit for purpose and best in class. Backed by vendors and our certified team of infrastructure technology specialists, we can transform your ICT environment by improving long term planning, identifying issues, managing budget and driving innovation.
Our certified professionals have in-depth product knowledge across a broad range of solutions and are not tied to particular vendors or technology. Your requirements will be assessed with qualified eyes to recommend what’s best for you. NTT ICT also stays a step ahead of the trends, and we are known for recommending best practice solutions to our customers.
Our Professional Services are typically used for:
NTT ICT partners with over 200 of the world’s leading technology brands to provide you with choice, the best value for money and the simplest route to procurement, all in one stop. With the backing and support of vendors, we can leverage these relationships for a good solution and a good price. We continuously invest in our relationship with technology vendors and expand our partner portfolio so that we can offer the best-of-breed solution.
By procuring through us, you get:
With warehouses in Melbourne and Canberra, we can get your equipment to multiple locations Australia and overseas to your global offices. Our warehousing team can also help facilitate your move to a new office or new site. As part of the global NTT Communications company, we are well positioned to help customers with a global reach coordinate infrastructure purchases on a global scale.
Discuss your warehousing needs with us and see how else we can help.
Our warehouse capabilities include:
We will provide you with the management and support you need to ensure that your solution is effectively and efficiently deployed. You can be confident in the fact that NTT ICT has the highest level of certifications across a large number of Industry-leading vendors. NTT ICT invests heavily in our resources to make sure we’re industry-leading experts across all of our products and solutions. It’s part of our core philosophy, and helps to make us the best.
Your smooth and stress-free deployment will be ensured by our team of skilled senior engineers who have years of experience deploying complex IT projects. You can utilise our services according to your needs, whether to work in conjunction with your IT team, or to take complete ownership and accountability for the successful completion of your project. We’ll be there every step of the way from initiation through to full functionality testing using our proven frameworks.
Our experts are also more than happy to share the skills and information we use to ensure streamlined deployment with your team, through formal and on-the-job training to leave you with a thorough understanding of your chosen solution and the confidence to manage it moving forward.
Together with our vendor partners, we can assist with the entire process of deployment:
Assisting with scheduling deployments from pre-deployment tasks through to handover, ensuring implementations remain on track and within budget.
Coordinating site readiness and ensuring your hardware is configured according to design and specifications.
Ensuring equipment is delivered on time according to the project schedule. Equipment can be held in our warehouse until needed where required.
Working with your team to test all elements of the solution to ensure the deployment is a success and to identify areas for improvement.
Providing assistance with documentation and training to ensure that your team is able to support and utilise the new equipment to its fullest potential.
Our onshore Vendor Services Team work with our vendor partners to assist you to quickly and proactively maintain your infrastructure. Our dedicated team of Vendor Services Specialists act as your first point of contact for support and maintenance contracts for all your IT assets, from desktop to data centre, with complete transparency.
NTT ICT invests heavily in our people and processes to pass on these invaluable resources to you. It is crucial to have complete command over your technology environment and you need a partner you can trust to deliver the very best level of care and support for your business.
We offer a range of CONSULTATION SERVICES to suit your business requirements:
We can also offer TECHNICAL SUPPORT SERVICES and ENVIRONMENTAL SERVICES provided by our vendor partners and integrated into our end-to-end management and management of your infrastructure:
*additional terms and conditions apply
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